Frequently Asked Questions (FAQs)

Ans: To shop online follow these steps:

• Go to babyglamours.com 
• click on the item you like,
• Select color, size and click on ‘buy now’,
• If you want to shop more products then click on "continue shopping",
• Click on ‘next’,
• Provide your address and details,
• Click on - I confirm my order,
• Pay cash on delivery.

• Within five business days of placing an order, we will make multiple attempts to confirm the details via phone calls and emails. If we do not receive a response from the customer via either channel, the order will be automatically cancelled.
• If a customer wishes to have their order cancelled after placing it, it could only be done before it enters the shipment process. Alternatively, we ask that customers refuse to accept delivery if the order has already been shipped. Although, we do encourage our customers to share their reasons for cancellation with us to help us enhance their experience with us in the future.
• Orders which indicate fraudulent activity are cancelled automatically. Similarly, orders from the customers with poor order history are cancelled automatically unless they are prepaid.

• We have 7 Days Exchange & Return Policy 
• You may please send parcel to us through any courier company at the following address: Karachi Pakistan.
• Please note that items must be unused and contains all the original tags and packaging (if any).
• Once the items reach us, we will directly issue you a voucher through email which will be redeemable on your next purchase.
• If you wish to return a product without any specific reason, delivery charges for the return will not be refunded by Baby Glamours.

- Our delivery time is 3-5 working days after order confirmation 

Delivery Areas?

- We deliver across Pakistan. 

Can you hold my order?
- Yes, we can hold your parcel for 3-4 days after advance payment.

Can I modify my order?

Yes, you can by contacting us on following numbers from Monday to Saturday 10:00 AM To 9:00 PM

• Help-Line: +92 328 2633501

Can I place order on Call?

Yes, you can by contacting us on following numbers from Monday to Saturday - 9:00 AM To 6:00 PM

• Help-Line: +92 328 2633501

Delivery Charges?

Yes, we charge Rs. 200/- as a delivery fee.

What payment methods do you accept?

We accept both cash on delivery and pre-paid method for payments.

If customer denies to exchange in-person then we pick up the product from customer, exchange and deliver it them or they can get the refund in terms of cash or vouchers.